15 May 2013
remote_educating_call_enter_agents, best_way_transmit_culture_offshore_agents, call_center_education

After hiring the best agents, how do you guarantee that the training methods you have in place are going to in effectively imparting knowledge? The trick is to ensure that the agents receive the best information in the most effective way. If you are looking for a way to spice up your virtual training, consider […]