30 Nov 2017
work at home jobs, virtual call center jobs, best job to work from home

  Sound Advice for the New Year, Too Sharp agents equal great service. Throughout the year, Working Solutions reinforces that belief in its jobs.workingsolutions.com blogs. In 2017, the most-read ones included tips for becoming a contact center agent, how to work well from home and qualities of the best agents. Recapping these blogs is good […]

29 Nov 2017
tip to work at home office, work at home home office

  Invest in the Right PC to Perform Well You’re about to begin the New Year. In your new work from home job. And with it, comes new high-tech requirements for working from home. As a first-time agent, it’s enough to make you, well… “newrotic.” Fear not. Justin Dumlao, manager of agent technology support at […]

21 Nov 2017

  On the Road. Giving Thanks. You know what’s the best part of my job, what I’m most grateful for year after year? Meeting with you, our agents, face-to-face, on the road, in the places where you serve clients and their customers. I value our time together, especially this week, Thanksgiving week. As I look […]

31 Oct 2017

  “Would you recommend to a fiend?” To get into the Halloween spirit, I browsed the web for horror stories that frighten call center agents—and their supervisors as well. The ones not told at Working Solution University because such scary things are, well, best left unsaid. Besides, if known, no one would believe you on […]

20 Sep 2017
work at home call center agent, remote work at home agent, kim houlne

Working Solutions is rolling out its refreshed brand, updating the look and feel of our agent and corporate websites. In modernizing it, we listened to you, applicants and agents—and clients and their customers. As a leader in on-demand contact center solutions, we made sure our updated brand embodies the best of everyone’s thinking. As we […]

04 Aug 2017

We spend a significant amount of time discussing metrics, reporting, retention, routing sequences, and customer insights, all of which are important in any contact center. However, there is one component that cannot be forgotten – the team of professionals who are essential in assuring that every customer contact is an amazing experience. It takes a […]

31 Jul 2017
Top Work from Home Part Time Jobs

  Named among Top 50 Companies for Part-time Jobs FlexJobs, a leader in remote-work opportunities, recently recognized Working Solutions as being among the “Top 50 Companies Hiring for Part-Time Work-from-Home Jobs.” This distinction adds to growing recognition of Working Solutions from FlexJobs, a professional job service, which guarantees on its site: “Every job is hand-screened […]

12 Jul 2017

20 Work-from-Home Companies That Are Hiring For Working Solutions, it’s validation three times over. Citing a Forbes story, Glassdoor blogger Emily Moore lists it among the top companies for work-from-home opportunities, referring to a FlexJobs 2017 remote jobs report. Moore writes these companies, including industry leaders such as Amazon and Hilton, are in the vanguard […]