25 Jun 2019
Difference between independent contractor and full time employee

Want to become a work-at-home contact center agent at Working Solutions? Before you apply, know upfront that you’ll be a self-employed, independent contractor—and not an employee of the company. There are big differences, important differences, between the two, as explained in an independent contractor video produced by Working Solutions.     For instance, did you […]

20 Jun 2019
work at home agent profile picture

  Valerie | Agent since 2016 Valerie says her keys to success lie in three words—“compassion, sharing and empathy.”   You’d think those qualities would come easily to someone known for her smile and sunny disposition. The road to success, however, has been trying for this disabled Gulf War veteran and single mother of two. Valerie […]

28 Mar 2019

Working Solutions is a recognized leader in on-demand contact center solutions, offering opportunities for independent contractors to partner with us on a variety of work-at-home jobs. This month, we are excited to announce our inaugural newsletter, Work-at-Home Gig Insider, which features articles and relevant information about succeeding as a work-from-home, independent contractor.     Be […]

28 Mar 2019
produce on a table with the words work at home wellness

March is an exciting time of the year! From spring cleaning to spring break, it marks a period of rejuvenation that sparks joy in many. For Working Solutions, it signals the launch of our brand-new agent newsletter! This newsletter, called the Work-at-Home Gig Insider, features articles and information relevant to succeeding as a work-from-home, independent […]

24 Jan 2019
virtual call center work from home, work at home agent best practices

  Sonya | Agent since 2012 More than 10 years of customer service in the healthcare, retail, financial services, and travel and hospitality industries.   Laughing Her Way to Success Sonya joined Working Solutions in 2012 as a contract agent, working client programs in the healthcare, retail, and travel and hospitality industries. When dealing with tough […]

13 Dec 2018
woman working at home as a customer service representative

There’s no shortage of jobs for contact center agents — especially for someone skilled in customer care, who has a bit of experience, and who’s a true “people person.” Whether it’s inbound or outbound work, handling standard inquiries or performing high-level troubleshooting, skilled contact center agents are always in demand. Yet not all of those […]

08 Nov 2018
laptop with a its time for a new job sign on the screen

Learn a New Skill and Make Some Extra Money How about a meaningful job that lasts months longer—now through April 15—with opportunities for additional work afterward? In a few days, we’ll teach you all you need to know. Working Solutions is recruiting agents in the United States to provide customer service for tax software support. […]

04 Oct 2018
work at home jobs, health care customer service jobs

  Renee | Agent since 2015 A flexible work schedule enables her to balance life and the job.   A Shared Dream Renee looked forward to a fresh start when she joined Working Solutions as a virtual agent in 2015. Prior experience prepared her well for her first assignment, where she helped customers with their medical, […]

28 Aug 2018

  Enit | Agent since 2001 Resource leader with eight years of experience in the communications industry.   Still a Perfect Fit after 15 years Call it a leap of faith. With two years of business administration at a community college, Enit decided to work from home after being laid off from a children’s educational […]