09 Mar 2018
providing exceptional customer service

  Kathy | Agent since 2015 A resource agent in the consumer services industry, with a bachelor’s degree in psychology.   Here to Serve Kathy is an agent success advocate with Working Solutions. She motivates agents to be the very best, on every call, every day. Before coming here, Kathy earned a bachelor’s degree in psychology […]

30 Nov 2017
work at home jobs, virtual call center jobs, best job to work from home

  Sound Advice for the New Year, Too Sharp agents equal great service. Throughout the year, Working Solutions reinforces that belief in its jobs.workingsolutions.com blogs. In 2017, the most-read ones included tips for becoming a contact center agent, how to work well from home and qualities of the best agents. Recapping these blogs is good […]

12 Jul 2017

20 Work-from-Home Companies That Are Hiring For Working Solutions, it’s validation three times over. Citing a Forbes story, Glassdoor blogger Emily Moore lists it among the top companies for work-from-home opportunities, referring to a FlexJobs 2017 remote jobs report. Moore writes these companies, including industry leaders such as Amazon and Hilton, are in the vanguard […]

09 May 2017
Work at Home Customer Service Agent Tips

Tips from our Director of Recruiting and Virtual Talent   To excel as a work-from-home customer service agent at Working Solutions, you need to know how to deliver great service and exceed customers’ expectations. Plus, do it all remotely—not as employees, but as independent contractors. Work-from-home contact center agents embody the 21st-century labor force: Have […]

06 Apr 2017
working_solutions_agent_application_process, steps_to_become_a_work_at_home_customer_service_agent

Follow this guide to move your application to the top   Are you serious about becoming a remote call center agent? If so, know this: When applying for work online, your digital impression is your first impression. “Make it complete—and make it count,” says Mary Susan Costa, director of Virtual Talent at Working Solutions. She […]

02 Mar 2016

Jaimee was looking to work for a reputable contact service provider. On Glassdoor, she saw one that consistently received high marks: Working Solutions   Jaimee | Agent Since 2012 Resource leader in consumer and retail, with a bachelor’s degree and dual major in business and human resource management.   In Their Shoes Looking to work for […]