27 Feb 2018

  Agent Education and Development Manager Professional Experience | Virtual Contact Center Education / Curriculum Design   Education—All the Way Alison comes from a family of educators, and wanted to be one herself. To that end, she got her bachelor’s degree in elementary education. And later, she’d earn a Master of Arts in teaching and […]

02 Jun 2017
work from home, virtual agents jobs

  Agent Education Specialist Virtual Contact Center Education/Curriculum Design   Preparing Agents for Success Sara was putting herself through school to teach when she started her career with Working Solutions. That was in 2010, with her first job as a customer service agent. Before that, she worked as a reservation sales agent for United Airlines […]

02 Jun 2017
Hands on Agent Education

  Manager of Education and Development Virtual Contact Center Education/Curriculum Design   Education by Design Carla’s career is steeped in education and curriculum design. After earning a Bachelor of Science in elementary education, she taught second grade in the Ohio public school system for three years. She then moved into the corporate world, taking on […]

22 Dec 2016

  Senior Agent Education Specialist Virtual Contact Center Education/Curriculum Design   Once a Teacher, Always a Teacher As a child, Crystal Holmes had made up her mind. “I always knew I would be a teacher.” For 10 years, she taught in public schools. Then, her sister-in-law, who was an instructor for Working Solutions, told her […]

16 Dec 2016
work at home agent

It’s that time of year again! Chestnuts roasting over open fires, holiday twinkling of lights, delivery men ringing the doorbell with your latest online delivery, kids arguing over the TV remote, husbands wanting to know what gifts to buy. Yes, it’s that wonderful holiday season that can wreak havoc on a normally quiet, peaceful environment. […]