Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.

We do not accept applicants located outside of the United States, Canada or Jamaica.

Read our blogs

Earn from Home on Your Schedule

Is This You?

Are you a flexible thinker, skilled communicator and tech-savvy problem-solver? And are you a self-motivated, empathetic customer-service-oriented professional looking for the freedom to manage your own schedule and work from home?

What is a working solutions pro?

PROs are Working Solutions customer service agents. They are skilled, agile, and client-obsessed. They handle calls, chats, and support tasks with more energy and efficiency than you’d expect in-house but from the comfort of their home office. Whether solving problems or creating standout customer experiences, our PROs get it done with precision and a personal touch.

Try the side hustle of tomorrow, today →

Be your own boss

We understand the importance of having a healthy work/life balance. We provide ongoing education, community support and valuable resources to encourage agent success and deliver exceptional customer experiences. There’s something magical about waking up and realizing you answer to no one but your own big, audacious goals. No pointless meetings that should’ve been emails. No “circling back” on things that don’t matter. Just pure, unfiltered control—on your terms.

Work with clients who motivate you, and take breaks whenever you need—because you deserve a workflow that fits your rhythm and lifestyle.

are-we-right-for-you-2

Are We Right For You?

Working Solutions offers the unique advantage of flexible scheduling, no commute, unique contract opportunities—and better work/life balance. Unlike driving or delivery gigs, our independent contractors enjoy a supportive community and the opportunity to gain experience in different industries.

Set your own schedule

Work/life balance on your terms while never leaving home. Side hustle or work a full work-week. As an independent contractor, you set your own hours and decide when you work and for how long. Your time. Your success. Built by you, for you.

schedule-clock

Don't Take Our Word For It

Earnings made easy

As an independent contractor, your earnings are based on productive minutes. That means you’ll earn money for each minute you’re actively assisting customers. This includes time spent on live calls, chats or handling customer interactions, but doesn’t count idle time or breaks. Essentially, the more efficiently you work, the more you’ll earn. Programs range between $.25 per minute to $.31 per minute. Some PROs may be paid a set amount per program. Most programs have a minimum of at least 30 minutes built in.

Financial incentives are also available on various programs that increase the per-productive-minute rate. Plus, you can work for multiple programs. To receive your funds, you can choose from no-fee direct deposits to debit cards or bank accounts or select the Wingspan debit card for seamless access to earnings.

$0.00
Per day
Working Solutions is a leading provider of at-home, customer-service jobs. We work with thousands of contact center agents (our PROs!) throughout the United States and Canada and always have opportunities for individuals who are passionate about providing excellent customer care and experiences. Founded by entrepreneur Kim Houlne, Working Solutions is a leader in contact center services and business outsourcing solutions. Since 1996, we have led a network of independent contractors, all working from home as customer service agents, to deliver premium customer care and sales for businesses of all shapes and sizes. We know that culture matters, and happy agents mean happy clients. That is why we strive to create a vibrant work culture that includes a uniquely supportive community for our remote-based agents and a great home-office for our corporate team.
  1. Create a candidate profile.  5 minutes
    • We’ll ask you for some basic information including professional experience to determine if you have the right tools to work with us.
  2. Take assessments.  30 minutes
    • We’ll show you some typical scenarios and ask you a series of behavioral questions that will help us determine if your personality matches what we are looking for.
  3. Install and run PC scanner. 3 minutes
    • You will be prompted to download, install, and run a non-invasive scanner to verify if your technology meets our requirements.
  4. Select client programs. 3 minutes
    • View all open and “Coming Soon” contracts and select the client program you feel suits you best based on your experience, availability, and interest. If selected, we will conduct a video interview and background check.
You can complete the application and assessments from your mobile device; however, you cannot finish the process using a mobile device or tablet. After submitting your info and completing the assessments, you will be required to download and run our PC scan application on the laptop or desktop you plan to use for work. If you have started an application and need to switch devices to complete the PC scan, log into the Vyne applicant portal on the new device to continue. You will receive an email with your Agent ID needed to sign in after you begin your application and submit your profile.
No, there are no fees involved to join our network of customer care PROs (independent contractors). We will never ask you for banking/financial information during the application process.
No, you only need to apply once. Once you are part of our network of remote customer care PROs, you will be able to view all open and “coming soon” contracts and select the client program you feel suits you best based on your experience, availability, and interest. We do not allow contractors to have more than one candidate profile.
Not at this time. Independent contractors working on any of our programs must reside in either the United States or Canada.
Given the high volume of applications we receive, we do not allow candidates to retake the assessments. Please make sure you take the assessments in a distraction-free space and have plenty of time to complete them.
PRO candidates who qualify will be able to move forward to the next step in our application process, the PC scan. Once you complete the scan, you will be able to view all open and “Coming Soon” contracts and can select and complete the program-specific questions for the client program that interests you the most.