best work at home job tips, work at home jobs
Getting hired to perform a customer care job from home requires having a particular set of skills that will help you finish all related tasks successfully. The good news is that all these abilities are the kind you can improve on. If you're looking for a quick way of finding out if working in this [...]
virtual call center, best practices

  Get More Accomplished while working from home After more than 20 years in the on-demand contact center industry, I’ve come across some great work-from-home practices and a few not-so-good ones, too. Whatever the work style or work space, an agent needs to be efficient and productive. While remote work from home is flexible, it […]

A video card and a poem just for you…   I took a lick Of a peppermint stick And oh it tasted yummy   It used to be In a candy dish But now it’s in my tummy!   We might be terrible poets, but we are really good at providing “Work from Home jobs”. […]

virtual call center best culture, call center jobs, virtual call center jobs

  What Employees and Agents Teach Us Did you ever arrive somewhere and ask: “How did we go so far, so fast?” I feel that way in December, with Christmas only a few days away. Time seems to accelerate, especially during the holidays. It wasn’t that long ago that Kim met with our work at […]

work at home jobs, virtual call center jobs, best job to work from home

  Sound Advice for the New Year, Too Sharp agents equal great service. Throughout the year, Working Solutions reinforces that belief in its jobs.workingsolutions.com blogs. In 2017, the most-read ones included tips for becoming a contact center agent, how to work well from home and qualities of the best agents. Recapping these blogs is good […]

tip to work at home office, work at home home office

  Invest in the Right PC to Perform Well You’re about to begin the New Year. In your new work from home job. And with it, comes new high-tech requirements for working from home. As a first-time agent, it’s enough to make you, well… “newrotic.” Fear not. Justin Dumlao, manager of agent technology support at […]

We spend a significant amount of time discussing metrics, reporting, retention, routing sequences, and customer insights, all of which are important in any contact center. However, there is one component that cannot be forgotten – the team of professionals who are essential in assuring that every customer contact is an amazing experience. It takes a […]

Work at Home Customer Service Agent Tips

Tips from our Director of Recruiting and Virtual Talent   To excel as a work-from-home customer service agent at Working Solutions, you need to know how to deliver great service and exceed customers’ expectations. Plus, do it all remotely—not as employees, but as independent contractors. Work-from-home contact center agents embody the 21st-century labor force: Have […]

working_solutions_agent_application_process, steps_to_become_a_work_at_home_customer_service_agent

Follow this guide to move your application to the top   Are you serious about becoming a remote call center agent? If so, know this: When applying for work online, your digital impression is your first impression. “Make it complete—and make it count,” says Mary Susan Costa, director of Virtual Talent at Working Solutions. She […]