Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Working Solutions was created in 1996 to provide legitimate work-at-home opportunities.
Our agent workforce is made up of highly qualified independent contractors. We partner with clients from different industries, providing them with educated and experienced professionals, as well as a talented project management team. Agents like working for us, as evidenced by our #1 rating on Glassdoor.


  • A USB headset
  • High-speed internet such as Cable, Fiber Optic or DSL
  • A minimum of 10 Mbps download
  • An up-to-date computer with at least 8GB of RAM
  • Windows 8.1 through Windows 10 Home, Pro or Pro for Workstations
  • We require a quiet, secure, uninterrupted work environment during working hours

How do I become an agent

The basic steps are:

  1. Fill out a short form. *5 minutes
  2. Take assessments. *30 minutes
  3. Access our applicant portal. Within 24 hours, if you passed your assessment, this email will include an invitation to view current opportunities and complete your application. Login using the credentials in the email and provide a few more quick details (most will be pre-filled). *3 minutes
  4. Download, install and run a non-invasive scanner to verify your work-station meets our requirements. *3 minutes
  5. Apply for programs you feel suit you best based on your experience, availability, and interest.

* If no programs interest you, check back often as our offerings change frequently.

Whatdo I do after I fill out the form?

Once you complete your profile information, you will have the opportunity to complete our assessments, which include interview questions, real job samples and aptitude tests. The assessments could take between 30 minutes and 45 minutes.

CanI retake the assessments?

Because of the volume of applications, we only allow one-time testing. Please ensure you have the time and a quiet location before you begin.

Howdo I know if I passed?

You will be notified by email within 24 hours of completing your assessments. That email will contain login information and a link to our Applicant Portal where you can complete your next steps.

How doI know if I’ve been selected for a program?

We will contact you by email with all the program details. If you accept the terms and are selected, an independent contractor agreement will be drafted. It will outline the scope of the work and your objectives.

How doI prepare for my program?

Once selected, you will go through virtual preparation to learn the client’s business and customers before beginning work. Instruction can take anywhere from two days to several weeks, depending on the client. You will receive a monetary stipend for your preparation time, providing you meet all the program requirements.

How longwill it take to be selected for a program?

Approved agents will be emailed a link to obtain access to the Opportunities page on the Applicant Portal and can apply for programs that are of interest. This list changes constantly, so keep checking back if nothing suits you.  Depending on the client, it can take between a day and weeks before an agent is selected for the program they applied for. Be sure your email is set to accept email from anyone with a address.

Do Ineed to apply more than once?

Applying with a new profile is not allowed, they will be rejected. Complete only one profile that you can update in the future. Approved agents can then choose from available programs and apply from there.  Only apply once.

Can Iupdate my profile (application form) after it has been submitted?

Yes, you may update your profile at any time, by clicking on “Profile” within the Applicant Portal.

Do youhave work available for someone in my state?

We will accept new applications from anywhere across the United States, except for CA, NY, PA, WA.

Why ismy profile password not working?

The profile password is case-sensitive, so be sure you enter the correct case as well as the correct letters and numbers.

How doI log in to the Applicant Portal?

Please visit and log in using your email and Agent ID. If you do not remember your Agent ID, click “Forgot Agent ID?” to have it resent to you.

What happens when the program ends?

Agents who have successfully completed at least 50 hours on a program are eligible to post for additional work. Programs are available to active agents first.

CanI work on more than one program at a time?

Yes, agents are typically eligible to work on two programs at once. We cannot guarantee consistent work will be available, but we do our best to keep reliable and successful agents busy. Please remember that reliability is as important as performance, especially when working with a virtual workforce.

Whodetermines the hours I work?

Agents are able to schedule their work hours, but they are responsible for them once set. Agents who consistently meet their commitments and perform well will be given priority scheduling.

Doyou provide benefits?

All of our agents are self-employed contractors. Traditional employee benefits, such as paid time off and health insurance, cannot be offered. The main benefits are the ability to schedule your hours and work when it is convenient for you—from the comfort of home, without the hassles of commuting and outside expenses.

Working Solutions also offers several agent community perks, including discounts to major computer retailers, and agent rewards and referral programs.

Doyou have a referral program?

Yes. If you were referred to us by one of our agents, be sure to list their agent ID on your application. Agents who make successful referrals are awarded $200 USD for each one, provided the new talent meets all requirements.

Howmuch can I earn?

Each program is paid differently. Some pay by the record or entry, while others pay by talk minutes, sales, or a combination of both. Some agents may be paid a set amount per program. Agents have earned the equivalent of anywhere from $9 an hour to $30 USD an hour, depending on the program. Your income will vary, based on the work you are doing, your performance, how much work is available, and how much time you put in.

Howwill I get paid?

We offer direct deposit, or we can send checks by mail. Checks are issued twice a month for completed work, which must be invoiced.

Willworking as an agent replace my full-time job?

  • Working Solutions provides flexible work schedules, ranging from 15 to 20 hours a week to 40 or more.
  • At certain times of year, such as the holidays, the hours can ramp up. At other times, when a program slows down, the hours can level off.
  • For earning potential, agents should calculate their hours in terms of average workflow over time.

Whycan’t I access the secure agent area of the website?

It is only available to active agents who currently are on a program.


In order to work on a Working Solutions program, agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

Devicesnot acceptable:

Tablet-based/convertible personal computers (i.e. Microsoft Surface, Surface Book), Chromebooks and mobile phones (unless needed for two-factor authentication) are not acceptable.


  • Windows 8.1, Windows 8.1 with Bing, or Windows 8.1 Pro
  • Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
  • Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    • Note: Some client systems are not yet fully compatible with Windows 11, and other clients are explicitly not allowing access from Windows 11 systems.
      Please be advised that some issues cannot be resolved at this time and you may or may not be able to proceed with some client work.

Whatif I have an Education or Enterprise edition of Windows?

Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization) and are therefore not suitable for independent contractor use.

Whatif I am using an older version of Windows?

We do not support Windows 95, 98, ME, 2000, XP, Vista or Windows 7.

Whatkind of software do I need?

A PC that is fully updated with all current patches, critical updates, and service packs from Windows Update is requested. These guidelines are outlined for each program as agents are provided with the program offers.

Whatif I have a Mac?

We will support a user with an Intel-based Mac computer given they are running Boot Camp into Windows 8.1 or higher. We do not support Windows running in Parallels or other virtualization software within macOS. We do not support some of the newer Macs currently.


Most commonly, you’ll use Google Chrome, but some applications still use Internet Explorer 11, which is built into Windows 10. Other browsers you may be asked to use are:

  • Mozilla Firefox
  • Microsoft Edge


  • Intel Core i3 / i5 / i7 / i9 (1st Generation or Higher) running at 1.5 GHz or higher base processor speed
  • AMD A-Series APU (A6 / A8 / A10 / A12) running at 1.5 GHz or higher base processor speed
  • AMD Ryzen 3 / 5 / 7 / Threadripper running at 1.5 GHz or higher base processor speed

Note: The latest AMD Athlon processors are acceptable subject to individual review and are accepted at Working Solutions’ discretion

Processorclasses explicitly not supported:

  • Intel: Celeron, Pentium, Core, Core 2, Atom, Xeon
  • AMD: Duron, Sempron, Turion, Phenom, E-Series APU, A-Series A4/A9, Athlon (old release)
  • Any ARM-based processor, including Qualcomm (Snapdragon or related), Apple (M1 and related processors)

RandomAccess Memory (RAM):

8 GB RAM or higher


At least 50 GB free space available


Minimum Optimal Screen Resolution:

  • 1440 pixels by 900 pixels OR 1280 pixels by 1024 pixels
    • You may encounter issues with client software with displays/monitors running below these screen resolutions
  • Recommended Screen Resolution: 1920 pixels by 1080 pixels (“Full HD”) or higher

Devices and peripherals needed:

  • External mouse (wired preferred)
    • We do not recommend using built-in laptop trackpads
  • Keyboard (wired preferred)
  • USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
    • “Unified Communications” type headset
    • “Gaming” headsets NOT acceptable
    • Headset models NOT supported
      • Logitech H390
      • Logitech H540
      • Cyber Acoustics AC-4006
      • MPOW HC6

Note: A smartphone with a current version of Android or iOS may be needed on certain client programs for two-factor authentication purposes

*The USB headset must connect to audio over the USB connection. Not all Bluetooth headsets that can charge over a USB connection send audio through the USB connection, and are therefore not suitable.

*Note: Agents are responsible to ensure the quality of services with their internet service provider and networking hardware, including but not limited to: network cabling, modems, routers, and all necessary network interface hardware.

ApprovedISP types:

  • Cable
  • Fiber Optic
  • DSL


  • Minimum of 10 Mbps Download
  • Upload Speed Minimum: 3 Mbps


  • Ethernet-only (wireless network connections not supported)
  • Computer must have an Ethernet port
    • If a built-in Ethernet port is not available, a USB 3.0/USB Type-C Ethernet adapter is acceptable
  • Computer must not connect to internet services through a private VPN (either hardware-based or software-based)
    • Examples: NordVPN, McAfee VPN, et. al.

Are thereany internet providers known to be incompatible?

The following Internet providers are incompatible:

  • Municipal wi-fi / public hotspots
  • Wireless (WISP)
  • ISDN
  • Dial-up
  • T1
  • Satellite
  • Broadband Over Power Lines (BoPL)
  • Corporate LAN
  • Connections that use proxies or VPNs
  • Cellular broadband (including phone-based and standalone hotspots) PCS/3G/4G/5G
    • An ethernet connection to a cellular hotspot or fixed cellular modem is not compatible.

How doI know my ISP connection speed will pass testing?

  • To test your ISP connection speed, please complete the brief technical scan, which is part of our agent application.
  • If your download speed fails to meet the minimum standard, contact your ISP (Internet service provider) to see what your optimal speed is and to determine if an upgrade is needed.

Can mycomputer be on a wireless connection?

No. Due to the sensitivity of client software, systems and connections, we cannot support wireless connectivity. During work hours, the wireless connection adapter should be turned off or disabled to ensure that all Internet traffic only goes through your wired connection. Please become familiar with the wireless adapter settings or physical on/off switches on your machine so you may make these changes as needed.

Are personal or anonymizing VPN services OK?

  • No: All connections to Working Solutions systems and WSOL client systems must be directly through your internet service provider.

Independent contractor Employee
Generally provides consulting services to more than one company Usually works for only one employer
Sets his or her own hours Works the hours set by the employer
Works out of his or her own office or home Usually works at the employer’s place of business
Does not receive employment benefits Often receives employment benefits, such as health and disability insurance
Works relatively independently Works under the control and direction of the employer
Incurs the costs associated with performing the job Tends not to incur costs or make investments in the work
Has acquired very specialized skills and comes to the work relationship with a particularized education or experience background Has a general education and experience background, and receives special training from the employer in order to do the job better
Is not subject to tax or FICA withholding, but pays his or her own self-employment tax Receives net salary after employer has withheld income tax, Social Security and Medicare tax under FICA
Is not eligible for unemployment compensation benefits Is likely eligible to receive unemployment compensation after layoff or termination
Is not eligible for worker’s compensation benefits Will receive worker’s compensation benefits for any workplace injury
Generally can be let go by the company for any reason, at any time Generally can be terminated by the employer only for good cause and with notice
Is paid according to the terms of the contract, and does not receive additional compensation for overtime hours worked Is covered by federal and state wage and hours laws such as minimum wage and overtime rules