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providing exceptional customer service

  Kathy | Agent since 2015 A resource agent in the consumer services industry, with a bachelor’s degree in psychology.   Here to Serve Kathy is an agent success advocate with Working Solutions. She motivates agents to be the very best, on every call, every day. Before coming here, Kathy earned a bachelor’s degree in psychology […]

  Agent Education and Development Manager Professional Experience | Virtual Contact Center Education / Curriculum Design   Education—All the Way Alison comes from a family of educators, and wanted to be one herself. To that end, she got her bachelor’s degree in elementary education. And later, she’d earn a Master of Arts in teaching and […]

customer service agent that works from home

In this day and age, it’s easier than ever to work-from-home. The sought-after skills for virtual jobs vary, from being bilingual to having higher-Ed degrees.  You should know then there are many legitimate, work-from-home options out there today. For example, our agent workforce is made up of highly qualified independent contractors, representing various industries. Odds […]

work at home jobs,

  We believe the most important thing to keep in mind if you want to become a successful virtual call center agent is this: To serve a business, you first need to know the business. From its culture to products, services, and customers call center agents must know the ins and outs of the brands […]

best practices for work at home jobs

  Every job requires a candidate to have certain skills or traits and working as a call center agent is no different, even if you do it from home. It’s important to know exactly the qualities you should have before working for a call center because then you’ll be more prepared for the job. If […]

work at home agent job, best work at home agent practices

  Working from home may seem like a dream job. You don’t have to commute, which means you’re not wasting at least a couple of hours in traffic. Even if you may think you can take breaks whenever you want, this can hurt your productivity. You still have a set working schedule—a routine respected by […]

FlexJobs Names the Best Businesses for Remote Work in 2018 For the third year in a row, Working Solutions (WSOL) ranks among the Top 10 for FlexJobs Top 100 Companies this year. Taking the #10 spot, the ranking reaffirms WSOL’s position among organizations offering legitimate, work-from-home opportunities. This distinction is well worth knowing for job […]

best work at home job tips, work at home jobs

Getting hired to perform a customer care job from home requires having a particular set of skills that will help you finish all related tasks successfully. The good news is that all these abilities are the kind you can improve on. If you’re looking for a quick way of finding out if working in this […]

virtual call center, best practices

  Get More Accomplished while working from home After more than 20 years in the on-demand contact center industry, I’ve come across some great work-from-home practices and a few not-so-good ones, too. Whatever the work style or work space, an agent needs to be efficient and productive. While remote work from home is flexible, it […]

A video card and a poem just for you…   I took a lick Of a peppermint stick And oh it tasted yummy   It used to be In a candy dish But now it’s in my tummy!   We might be terrible poets, but we are really good at providing “Work from Home jobs”. […]