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best work at home job tips, work at home jobs
Getting hired to perform a customer care job from home requires having a particular set of skills that will help you finish all related tasks successfully. The good news is that all these abilities are the kind you can improve on. If you're looking for a quick way of finding out if working in this [...]
virtual call center, best practices

  Get More Accomplished while working from home After more than 20 years in the on-demand contact center industry, I’ve come across some great work-from-home practices and a few not-so-good ones, too. Whatever the work style or work space, an agent needs to be efficient and productive. While remote work from home is flexible, it […]

A video card and a poem just for you…   I took a lick Of a peppermint stick And oh it tasted yummy   It used to be In a candy dish But now it’s in my tummy!   We might be terrible poets, but we are really good at providing “Work from Home jobs”. […]

virtual call center best culture, call center jobs, virtual call center jobs

  What Employees and Agents Teach Us Did you ever arrive somewhere and ask: “How did we go so far, so fast?” I feel that way in December, with Christmas only a few days away. Time seems to accelerate, especially during the holidays. It wasn’t that long ago that Kim met with our work at […]

work at home jobs, virtual call center jobs, best job to work from home

  Sound Advice for the New Year, Too Sharp agents equal great service. Throughout the year, Working Solutions reinforces that belief in its jobs.workingsolutions.com blogs. In 2017, the most-read ones included tips for becoming a contact center agent, how to work well from home and qualities of the best agents. Recapping these blogs is good […]

tip to work at home office, work at home home office

  Invest in the Right PC to Perform Well You’re about to begin the New Year. In your new work from home job. And with it, comes new high-tech requirements for working from home. As a first-time agent, it’s enough to make you, well… “newrotic.” Fear not. Justin Dumlao, manager of agent technology support at […]

  On the Road. Giving Thanks. You know what’s the best part of my job, what I’m most grateful for year after year? Meeting with you, our agents, face-to-face, on the road, in the places where you serve clients and their customers. I value our time together, especially this week, Thanksgiving week. As I look […]

  “Would you recommend to a fiend?” To get into the Halloween spirit, I browsed the web for horror stories that frighten call center agents—and their supervisors as well. The ones not told at Working Solution University because such scary things are, well, best left unsaid. Besides, if known, no one would believe you on […]

work at home call center agent, remote work at home agent, kim houlne

Working Solutions is rolling out its refreshed brand, updating the look and feel of our agent and corporate websites. In modernizing it, we listened to you, applicants and agents—and clients and their customers. As a leader in on-demand contact center solutions, we made sure our updated brand embodies the best of everyone’s thinking. As we […]