Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.

We do not accept applicants located outside of the United States, Canada or Jamaica.

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Agents Needed: We’re Hiring Thousands of Work-from-Home Customer Service Jobs

We’re hiring agents for great jobs. If you have at least one year of experience working in a customer service role and are comfortable with standard call center operating systems and technology, this could be your opportunity to land a new role with competitive pay and a flexible schedule.

Although the jobs we’re hiring for are to provide tax software support, you’re not required to have any specific tax knowledge to apply. If you are a detail-oriented multitasker, though, step to the front of the line.

We’d also love to see skills in:

  • People-friendly communication
  • Data entry
  • Accounting or tax software
  • Organizing people or tasks
  • Internet use and computer software like Word and Outlook
  • Experience using accounting or tax software in the past. Having prepared own taxes a plus.


We’ll also set you up to succeed with step-by-step onboarding and ongoing IT education. And don’t forget, working from home saves you the trouble of commuting and buying lunch every day, which can help save money in a big way.

Remember, these are work-from-home customer service jobs, you’ll have the freedom to set your own schedule, choosing the shifts that work best for you. Need to have days off to attend class? No problem. Need nights off to spend time with your kids? Done.

Even better: Once you’re part of the Working Solutions network—named among FlexJobs best remote jobs list for five years in a row—you’ll also be eligible to work other great work-from-home customer service jobs in the future.


Frequently Asked Questions about our Work-from-home Customer Service Jobs


woman looking at computer with frequently asked questions for work at home jobs


What’s the job? This is a work-from-home customer service job, communicating with customers using tax software.

What are the job specifics? This is a seasonal opportunity, starting now and lasting through tax season. After this program ends, we’ll have other jobs available.

How soon can I expect a response? You can expect a response within 24 hours of completing an application (including all necessary steps and assessments).

How long is the onboarding process? The tech setup for work-from-home customer service jobs takes about an hour. The online instruction program for the client program will take five days.

How soon will you be paid? Our agents receive their first payment after working 20 hours.

What if I don’t have any tax experience? While experience with tax software or similar customer service roles certainly helps, you do not need any tax experience or knowledge to be eligible for these positions.

Ready to Apply?

If you’re in the market for a great work-from-home customer service job, we want to hear from you today.