Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.
We do not accept applicants located outside of the United States, Canada or Jamaica.
Thanks for your interest in working from home as an independent contractor on one of our exciting and challenging programs. Please review the steps below before you apply. The entire process will take 45 minutes or so to complete. Review our FAQs for more information.
Step 1
8 mins
1. Go to “Find Gigs”. Once you’ve found one that interests you, click “Apply Now” to create a candidate profile. If you don’t see your ideal opportunity, don’t worry! Our offerings change frequently. Get a head start so you’re ready to apply when that perfect opportunity comes up.
2. We’ll ask you for some basic information and questions to determine if you have the right tools to work with us.
3. Provide a few more quick details (most will be pre-filled), experience, and skills to help identify which opportunities may be the best fit for you.
Step 2
30 mins
You will be directed to take our assessments. These fun and challenging questions help us determine if you will be a good fit for the role. Every candidate is required to complete these assessments to be considered for the job.
The assessments are comprised of a series of behavioral questions that will help us determine if your personality matches what we are looking for. This assessment is a one-time opportunity, and re-takes are not available.
Step 3
3 mins
After completing your assessment, you will be prompted to download, install, and run a non-invasive scanner to verify if your technology meets our requirements. This checks system requirements like OS, RAM, internet speed. It’s safe, secure, read-only, and does not collect or store any personal data.
Once you complete your profile, assessment, and tech scan, you’ll have early access to view open opportunities as soon as they’re posted! Select and complete the program-specific questions apply for programs you feel suit you best based on your experience, availability, and interest. If selected, we will conduct a video interview and a background check.
You can complete the application and assessments from your mobile device; however, you cannot finish the process using a mobile device or tablet.
After submitting your info and completing the assessments, you will be required to download and run our PC scan application on the laptop or desktop you plan to use for work.
If you have started an application and need to switch devices to complete the PC scan, log into the Vyne applicant portal on the new device to continue. You will receive an email with your Agent ID needed to sign in after you begin your application and submit your profile.
No, there are no fees involved to join our network of customer care PROs (independent contractors). We will never ask you for banking/financial information during the application process.
No, you only need to apply once. Once you are part of our network of remote customer care PROs, you will be able to view all open and “coming soon” contracts and select the client program you feel suits you best based on your experience, availability, and interest. We do not allow contractors to have more than one candidate profile.
PRO candidates who qualify will be able to move forward to the next step in our application process, the PC scan. Once you complete the scan, you will be able to view all open and “Coming Soon” contracts and can select and complete the program-specific questions for the client program that interests you the most.
Once you submit the assessments, we will let you know if your results meet our requirements. If so, you will continue to the next step of the application process, the PC scan. If the results of your assessments do not meet our requirements, you will be notified at that time. Please note, you will only be able to take the assessments once.
Given the high volume of applications we receive, we do not allow candidates to retake the assessments. Please make sure you take the assessments in a distraction-free space and have plenty of time to complete them.
Once you complete the PC scan on our online portal, Vyne, you will be able to view all open and “coming soon” contracts. Select the client program that interests you the most and complete the program-specific questions. We will notify you by email if you are selected for the client program. Please make sure to complete the required fields to avoid any delays. For any “Coming Soon” contracts, we will notify you once they open for selection so you can complete the program-specific questions.
Once you are selected to work on a client program, you will go through virtual preparation to learn the client’s business and customers before starting to work. Instruction can take anywhere from two days to several weeks, depending on the client. There is no cost or fees for preparation; you may receive a monetary stipend for your time, providing you meet all the program requirements.
You will be notified by email with instructions on your next steps.
Once you have completed virtual preparation, PROs schedule their own work hours, and are responsible for them once set. PROs who consistently meet their commitments and perform well will be given priority when applying for new programs.
We provide equal opportunities for all independent contractor agents and all qualified applicants. Everyone will receive consideration for placement on opportunities without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation, and any other characteristic protected by law not listed.
