customer service agent that works from home

In this day and age, it’s easier than ever to work-from-home. The sought-after skills for virtual jobs vary, from being bilingual to having higher-Ed degrees. 

You should know then there are many legitimate, work-from-home options out there today. For example, our agent workforce is made up of highly qualified independent contractors, representing various industries. Odds are if a client program needs your industry-specific skill set, there’s remote work available. 

The fact is there are lots of opportunities to apply what you’ve learned outside of the traditional workforce. You can put your education to good use by finding the right job in virtual customer service, sales or tech support.


Here’s how your education can help land a work-from-home job.

college educated work at home jobs, jobs for college graduate from home, work at home jobs

1. Knowing a Second Language

Being bilingual is an incredible advantage when looking for a remote job. If you know Spanish, German, French, or any other language that companies need when hiring customer service reps, then it’s the jackpot for you.

A second language can help you stand out from other applicants. You may even find a work-from-home job faster than those who don’t have this qualification.

Here’s an example of a travel customer care job that requires applicants to be bilingual in English and Spanish.


2. Having a Degree in Psychology

In customer service, one of the most important traits virtual call center agents need is empathy.

If a customer proves to be difficult, the service rep should be understanding of the situation.

Knowing human psychology is a plus in such situations. This insight helps you manage challenging customers much more effectively.

Just like that, you can use your education for a job that you can do from home.


3. Having a Marketing Degree

Most people think this degree is more market-facing than customer-oriented. Actually, it’s both.

Knowing how to market means knowing how to sell. Online sales are a much-in-demand skill these days, especially as more stores close.

After all, isn’t sales one of the main subjects you learned in marketing school?

You can apply all this knowledge for an event ticketing and sales job, for example, or an sales and customer service agent.


4. Having a Background in IT

Working from home involves technology. For certain programs, IT skills are straightforward. Sometimes, though, more complex client programs require advanced skills.

An IT background can help you understand how to use certain technical platforms, even if it’s the first time you’ve seen them.

In the long run, being high-tech savvy will help you multi-task and become more productive and more in demand at what you do.


Work-from-Home by Putting your Education to Good Use

work from home office with desktop


Are You Ready for A New Job?


Now you know more about how to manage stress to increase productivity and stay motivated. Make sure to apply these tips as soon as possible to experience the benefits.

If you’re looking for an exciting work from home job, we encourage you to check out our open job listings. Also, you can sign up to never miss a job opportunity.


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