Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.

We do not accept applicants located outside of the United States, Canada or Jamaica.

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AboutWorking Solutions

About Working Solutions®

Working Solutions provides work-from-home opportunities to folks across the United States, Canada, and now – Jamaica! Launched in 1996 when the Internet did not have Google, YouTube or Facebook, this private, woman-owned company began as an idea that sparked the work-from-home 🏡 movement, and ultimately, the gig economy.

Since then, Working Solutions evolved into a customer experience business process outsourcing (BPO) leader, with operations in the United States, Canada, and Jamaica. The company has served some of the world’s best-known brands, including Fortune 500 clients, and now boasts a network of 150,000+ agents across multiple companies.

Working Solutions continues to innovate and influence the ever-changing, remote workforce. Its on-demand, virtual business model enables customer service during a crisis, be it hurricanes or the ongoing COVID-19 pandemic. We are shaping the future of customer experience BPO— providing flexible, independent contractor work in customer care, sales and tech support and continue to innovate and influence the ever-changing gig-economy.

What Makes Us Different

Set your own hours, select your clients and do business—all from your home or any secure location as long as you have a valid Jamaican, Canadian, or U.S.-based address, located in a state in which we do business*. Our friendly workplace and agent events 🎉 are well known in the industry. Led by Kim Houlne, founder and chief executive, they generally are held several times a year all across the country. As a company, we also provide ongoing professional education and development at no cost to you.


We believe diversity is an integral part of a caring culture and take inclusion to heart. We welcome agents and applicants with diverse backgrounds and interests. We are proud of our diverse WooHoo! Crew, representing every race, color, religion, gender, non-binary, national origin, disability status, veteran status and sexual orientation. We celebrate 🌈 month and we do not tolerate racism in any form.

Community Involvement

We provide thousands of hours of volunteerism each year. Our community outreach is a natural outgrowth. It deepens our roots and enriches relationships not only within our own communities, but also extends at times throughout the 🌍.

Works include:

At the year-end, Working Solutions selects three organizations, providing each a donation as a show of additional support. Charity begins at home and in the workplace. What’s given to others is gotten back, many times over, in shared benefits and blessings.

*We do not do business in the following states: California, New York, Pennsylvania and Washington.