Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.

We do not accept applicants located outside of the United States, Canada or Jamaica.

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woman collaborating with work at home team via video chat during COVID 19 pandemic

Co-working from Home during the Pandemic

The global COVID-19 pandemic changed the way that people work around the world. To help flatten […]

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work at home customer service agent coaching other agents to provide the best customers service

Coaching in the Call Center

Coaching in a virtual call center definitely has its challenges. The biggest challenge: communication. Managers don’t […]

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customer listening to customer service agent

Compassionate Customer Care from Retail Contact Center Agent

“Everybody here has a great respect for you. They actually care for you. I got to […]

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Computer Corner: Let’s Talk Headsets

Most Working Solutions client programs use a voice-over-IP platform for calls, and all program preparation uses […]

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Justin Dumlao Work from Home tips on what is RAM and what RAM capacity needed for work at home computer

Computer Corner: Why is RAM important?

Since we’ve increased the minimum standard amount of RAM to 8 gigabytes, I’d like to explain […]

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woman working from home using tablet and desktop to work from home

Considering Remote Work? Here Are 4 Jobs Worth Checking.

There’s no denying the fact that working from home comes with lots of advantages, such as […]

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Contact Center Work Became a Career

  Mona | Agent and employee since 2003 She carved out a career working from home […]

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Cool-Headed Customer Service

“When I first met Kim (founder) at a company event, she already knew my name. Just […]

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working solutions agent community

Creating a Community in a Remote Workforce

When I started Working Solutions 16 years ago, communication between agents was difficult and limited. Many […]

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