Agent Education Specialist Virtual Contact Center Education/Curriculum Design Preparing Agents for Success Sara was putting herself through school to teach when she started her career with Working Solutions. That was in 2010, with her first job as a customer service agent. Before that, she worked as a reservation sales agent for United Airlines […]
Manager of Education and Development Virtual Contact Center Education/Curriculum Design Education by Design Carla’s career is steeped in education and curriculum design. After earning a Bachelor of Science in elementary education, she taught second grade in the Ohio public school system for three years. She then moved into the corporate world, taking on […]
At Working Solutions University, agents are well-schooled in a client’s business by degreed educators.
Senior Agent Education Specialist Virtual Contact Center Education/Curriculum Design Once a Teacher, Always a Teacher As a child, Crystal Holmes had made up her mind. “I always knew I would be a teacher.” For 10 years, she taught in public schools. Then, her sister-in-law, who was an instructor for Working Solutions, told her […]
In learning, Stacy believes the smallest things matter.
Everyone’s career has a “famous moment.” Jennifer’s is no exception.