There are those instances when a job offer might seem just too good to be true. In cases like these, it always good to be skeptical. In the remote-jobs industry, there are, albeit few, bad actors on the lookout to scam people. Getting the chance to work from home is a dream come true for […]

pumpkin background center piece with words happy thanks giving

Offering Personalized Service that People Can Expect Year-round This year, Working Solutions celebrates its 22nd Thanksgiving as a company. From simple beginnings of a one-woman office in Omaha, Nebraska, we expanded into a network today of more than 110,000 agents across the United States and Canada. Now headquartered in Dallas, Texas, the core to Working […]

laptop with a its time for a new job sign on the screen

Learn a New Skill and Make Some Extra Money How about a meaningful job that lasts months longer—now through April 15—with opportunities for additional work afterward? In a few days, we’ll teach you all you need to know. Working Solutions is recruiting agents in the United States to provide customer service for tax software support. […]

woman working from home as a customer service representative

Contact center life can be quite challenging when you’re just getting started, mainly because you’ll interact daily with a lot of different people. This means you’ll need to adapt to each conversation to be as helpful as possible. Contact center agents usually learn how to approach customers by practicing every day. There are definitely some […]

woman using notecards to organize her work at home schedule

Not having to leave home to earn a living comes with a significant set of perks. There is no denying, however, the fact that working from home is different than going into an office. And it does take some adjusting. In this article, we will share some tips on how to work from a home-based […]

woman relaxed who work at home

Stress in the workplace really affects the performance of all contact center agents. And it’s something you should watch out for. And, if you are working from home, the negative aspects of working under stress can be more severe. So, you should always be on the lookout for ways to minimize it. Thankfully, there are […]

man on computer working from home customer service agent

Working as a contact center agent is a tempting prospect for anyone looking to make extra money and get experience. Being a customer’s first point of contact, effectively serving as the voice of the company, you can say that working as an agent is definitely an interesting job. With this work so coveted, you can […]

customer service agent working from home

Companies are clamoring for seasonal help this year more than ever, according to FlexJobs and other workforce jobsites. You can take your pick: Treetop adventurer: Fly through the air as a temporary zip-line instructor. Defensive driver: Maneuver a delivery van through crazy holiday traffic. Manual laborer: Stand for hours processing orders at a distribution center. […]

woman holding tablet communicating multichannel communications

Nowadays, it is hard to imagine an office job without a computer. To think that only a few decades ago, people did their jobs without it. A similar change is underway now. Much like how computers revolutionized the way we work, technology and the internet transform where we work. In the coming years, working from […]