Sound Advice for the New Year, Too
Sharp agents equal great service. Throughout the year, Working Solutions reinforces that belief in its jobs.workingsolutions.com blogs.
In 2017, the most-read ones included tips for becoming a contact center agent, how to work well from home and qualities of the best agents.
Recapping these blogs is good way to finish up the year—and to prepare for 2018 as well.
Thinking about becoming an on-demand agent? Then please, remember this: Your digital impression is your first impression with recruiters. So make it count.
Congratulations. You got the job to be a contact center agent. As an independent contractor, invest the time and energy to succeed in your new role.
Got what it takes to manage hundreds, even thousands, of customer center experiences? To do it well, you’ll need support from your co-workers. Tap into the agent network to gain insight and friends.
Remote contact center agents embody the 21st-century labor force: Have skills. Will work on demand. The best possess the three 3 Ds: discipline, drive and digital savvy.
Sara went from being a contract contact center agent to become a Working Solutions employee and education specialist. Today, she instructs agents for travel and retail clients. Read her story.