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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.

We do not accept applicants located outside of the United States, Canada or Jamaica.

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Flexible Work-from-Home Jobs That Match Your Skills, Strengths, and Schedule

If you’re looking for a flexible remote job that aligns with your skills and lifestyle—but haven’t found the right fit just yet—the Working Solutions Talent Community was created with you in mind.

Whether you specialize in customer care, healthcare support, hold certifications, speak multiple languages, our Talent Community gives you a way to stay connected, stay informed, and stay top of mind for future opportunities that match your skillset.

What Is the Working Solutions Talent Community?

At its core, our Talent Community is for those individuals with a passion for customer care, who want to be in control of their work-life balance but haven’t found the right job yet. Our open gigs are updated regularly but sometimes your perfect match isn’t available yet, and that’s OK! We’d love to connect with you now and get you set up for future opportunities.

Although not a formal job application, this community is your way to raise your hand and say, “Keep me in mind!” so we can match you with the perfect role for your expertise and interests when the time is right.

Ready to Join?

Who Is the Working Solutions Talent Community For?

This community is ideal for individuals who:

  • Have experience in customer support or service-related industries.
  • Possess specialized skills in any of the following areas:
    • Bilingual – Spanish
    • Bilingual – French
    • Accounting Certification (e.g., CPA, Bookkeeping)
    • GDS Experience (e.g., Sabre, Amadeus, Galileo)
    • Medical Coding Certification (e.g., CPC, CCS)
    • Pharmacy Technician Certification
    • Life & Health Insurance License
    • Property & Casualty Insurance License
    • HIPAA Certification
    • Mortgage or Loan Processing Experience
    • Technical Support or IT Helpdesk Experience
    • Legal Assistant or Paralegal Certification
    • Real Estate License
    • Sales or Upselling Experience (e.g., cold calling, consultative selling, closing deals, bill collection)
    • Roadside Assistance
    • EMR experience (Epic, Athena, etc.)
    • Customer Service
    • Other Skills
  • Value work-life balance and the flexibility of working from home.
  • Prefer freelance-style, independent contractor opportunities.
  • Want early access to high-demand remote jobs without having to refresh job boards daily.
  • Are interested in working in the following areas:
    • Retail
    • Travel & Hospitality
    • Pet Care
    • Connected Cars (e.g., automotive tech, navigation, or telematics)
    • Healthcare
    • Education Technology
    • Insurance
    • Home Improvement
    • Senior Care

If that sounds like you, then joining is a no-brainer.

Why Join the Working Solutions Talent Community?

Remote job seekers today are looking for more than just another gig—they want work that fits their skills, their schedule, and their values. That’s exactly what the Working Solutions Talent Community is built to deliver.

Here’s what you gain when you sign up:

1. Get Early Access to Flexible Remote Job Opportunities That Match Your Expertise

As a member of the Talent Community, you’ll get early access to freelance, work-from-home opportunities that match your skills before they’re promoted more widely. That means less competition and a better shot at landing roles that are a perfect fit for your background.

Whether your experience is in health insurance, customer service, travel booking, retail loyalty support, or tech troubleshooting, we’ll notify you when something that matches your skillset goes live.

2. Better Visibility to Our Recruiting Team

We track trends in hiring needs across programs and industries. If our sales team lands a new healthcare client, we can quickly check our Talent Community to see how many qualified candidates with medical or insurance-related experience are already interested. Your information helps us forecast, plan, and respond—often before roles are even posted.

This kind of pipeline gives our recruiters a head start—and gives you a potential first-mover advantage.

3. Helpful Resources to Support Your Work-from-Home Journey

Once you’re part of the community, you’ll gain access to resources that can make your remote job search smoother:

  • Job tips and FAQs to help you understand our application process.
  • Blogs and videos featuring real Working Solutions Agents (PRO) experiences.
  • Guidance on independent contractor work, what to expect, and how you get paid.
  • Ongoing education and support from our community.

Remote work doesn’t have to be isolating—especially when you’ve got a passionate team behind you.

What’s It Like Being a Working Solutions PRO in Freelance Customer Service Roles?

We refer to our agents as PROs because they represent the best of flexible, independent remote work. Our PROs are a talented community of over 150,000 professionals across North America, each bringing something unique to the table.

Here’s what sets the PRO experience apart:

Flexible Schedule
As a PRO, you control when and how much you work. Whether you’re a night owl, early riser, or part-time parent, you can build a schedule that fits your life—not the other way around.

Diverse Opportunities
We serve clients in a variety of industries, including:

  • Travel and Hospitality
  • Retail and eCommerce
  • Healthcare and Insurance
  • Technology and Services
  • Pet Care and Home Services

Your specialized experience and interests matter—and we want to put it to good use.

Independent Contractor Freedom
As an independent contractor (not an employee), you have the freedom to manage your own schedule and income. This includes the flexibility to take on new projects as they become available or take a break between gigs if needed. You’ll also be responsible for your own taxes and benefits, which is important to understand up front.

Not confident in the differences between Independent Contractor and Employee?

Award-Winning Education and Support
Working Solutions offers one of the most respected education platforms in the virtual customer care space. You’ll be educated by certified instructors, empowered by AI, and supported by program managers as you ramp up on a new client program. We want our agents to feel confident and capable from day one.

High Satisfaction Rating
We know that happy agents mean happy clients and customers. In a recent survey, our PROs rated us over 91% on satisfaction, stating they felt supported and valued throughout their time with Working Solutions. Over half our PROs work on multiple client programs and many of our PROs are celebrating their 5, 10, 15, 20 and even 25-year milestones with us soon!

The instructors I had were top tier. The atmosphere among the agents I worked an opportunity with felt very welcoming and fun. Incentives were constantly given out.

Working Solutions PRO, Glassdoor Review

The Value of Staying Ready for Remote Job Opportunities

One of the biggest frustrations job seekers face is missing out on opportunities because they didn’t apply fast enough or didn’t know about a new opening in time. The Talent Community removes that barrier.

It’s a way to stay ready, even when you’re not actively applying. Whether you’re employed elsewhere, exploring your options, or just waiting for the right remote opportunity, we’ll keep you informed and connected.

When the time is right, you’ll already be on our radar.

Have Specialized Skills? We Want to Know. Find Flexible Remote Gigs with Working Solutions

The talent we’re looking for isn’t one-size-fits-all. We’re especially interested in connecting with individuals who have:

  • Health insurance or medical billing experience
  • Travel booking or hospitality customer care background
  • Retail customer support and loyalty program knowledge
  • Call center or tech troubleshooting skills
  • Sales and upselling or cross-selling skills
  • Multilingual abilities

Even if a role isn’t open right now, knowing that you’re out there helps us build smarter hiring strategies and more targeted recruiting plans.

So don’t wait for the perfect job post — let us know who you are now.

How to Join the Working Solutions Talent Community

Joining is simple and takes just 60 seconds. You’ll provide basic information about yourself and your skills and interests. While it’s not an official job application, it does give us what we need to match you with future opportunities as they arise.

Important: Be sure to use your legal name as it appears on your government-issued ID. This helps us keep your records accurate and streamlines the process when it’s time to formally apply.

Once submitted, you’re all set and can begin exploring helpful content while staying tuned for role alerts. We will reach out via email or text message when an opportunity matches your profile. You will then be prompted to submit a formal application for the specific role and follow the necessary steps to becoming contracted by Working Solutions. Curious about what that looks like? Check out our step-by-step guide on how to apply.


Final Thoughts: Don’t Miss Your Moment

The remote job landscape is evolving quickly—and specialized talent is in high demand. By joining the Working Solutions Talent Community, you’re not just waiting for a job. You’re stepping into a curated network of professionals who value freedom, flexibility, and meaningful work.

Whether you’re ready to start now or simply want to stay ahead of the curve, this community is your low-pressure invitation to take control of your career path—and be the first in line when the right opportunity arrives.

Ready to join?

Your perfect job might be just around the corner.