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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States, Canada or Jamaica.

We do not accept applicants located outside of the United States, Canada or Jamaica.

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Thankful For – Getting to Raise My Children

Our second post in the agent series is from Patti Jensen, seasoned agent and resource leader […]

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The “Hell-oween” of Customer Service

  “Would you recommend to a fiend?” To get into the Halloween spirit, I browsed the […]

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The Best Remote Jobs for Retired Accountants in 2025: Flexible Work-from-Home Options

Why Retired Accountants Still Have an Edge in Remote Work and Contract Jobs Before diving into […]

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The Best Tips and Tricks for Contact Center Agents to Use

Contact center life can be quite challenging when you’re just getting started, mainly because you’ll interact […]

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The Best Tips for Parents Who Want to Work from Home

  Are you considering taking on an opportunity to work from home? As a parent, you […]

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The Face of Great Customer Service – the Empowered Worker

There are several key factors to operating a virtual call center that also ensures excellent customer […]

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The Future of Soft Skills in Contact Centers

It’s a well-known fact that good soft skills are critical for virtual contact center agents. The […]

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The Green Benefits of Virtual Call Centers

When most people think of the advantages of working virtually, they typically think of things such […]

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The Home-Based Agent vs. the In-House Agent

With the rise in “homeshoring,” whereby businesses are reversing the trend of hiring overseas call centers by […]

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